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Well after a further couple of weeks persevering with the Samsung after buying a new ‘aftermarket’ battery, I phoned 3 (Three – Vodafone Hutchison Australia) and informed them the 700 ma battery time was better than the factory 880ma battery, but only just and I still couldn’t get more than a day and a half from it on Standby, and only with minimal use.

In the intervening weeks since my last contact with 3, the new Nokia N97 mini had been released and 3 could let me have it ‘free’ on the $49/mth cap plan; all I had to do was send the Samsung back and all cancellation fees would be waived – ok, give me the N97 and I’ll see how things go from there.

The N97 is definitely a better phone in so many ways, but mainly in ‘Standby’ battery life; I’m getting 3 days + with average use. (continue reading…)

Well, what a disappointment this phone has been. According to Samsung’s website this phone has a Standby time of up to 300 hours (12.5 days) dependant on network and provider. And according to Three’s (3) website a Standby Time of up to 160 hours (6.5 days) is quoted.

With virtually no use  from a fully charged battery (half dozen short calls and as many text messages), this phone is battling to get 36 – 48 hours maximum before it NEEDS recharging. Infact, after 1 day’s use, on the 2nd day if I go out, then the phone will need to be charged first, otherwise it’ll run out sometime during the day – not very MOBILE. And I’m incredibly pissed off with 3’s service & support calls being routed to Mumbai in India – I live in Australia and support should be here too (I feel the same regardless of product or service; if it’s being sold here, then support/service should be located here too).

So, after multiple calls over the 3 weeks I’ve had this phone, I finally drove the 50kms round trip to Perth where the ’service centre’ is located, and after explaining everything to the people there, I’m told that 1 – 2 days battery standby is normal for this phone. When I got home I phoned support again and had that opinion confirmed. (continue reading…)

Well, I finally had delivery of my new Samsung Ultra Touch mobile phone from 3 on Monday last week, and have spent the past fortnight getting use to it.

It’s certainly not been a trouble-free move from both Nokia and Telstra; the latter being of concern as the 3 network is way behind Telstra in terms of network coverage and reception. I am experiencing regular ‘dropped calls’ and am keeping a log of them for 3, and if they can’t rectify the problem, then I may have to opt out of their contract and return to Telstra.

The Ultra Touch certainly is an interesting piece of technology with its large AMOLED screen and touch navigation. (continue reading…)