Archive for February 5th, 2010
Samsung Ultra Touch from 3 – not happy with either
by John Radford on Feb.05, 2010, under Computers
Well, what a disappointment this phone has been. According to Samsung’s website this phone has a Standby time of up to 300 hours (12.5 days) dependant on network and provider. And according to Three’s (3) website a Standby Time of up to 160 hours (6.5 days) is quoted.
With virtually no use from a fully charged battery (half dozen short calls and as many text messages), this phone is battling to get 36 – 48 hours maximum before it NEEDS recharging. Infact, after 1 day’s use, on the 2nd day if I go out, then the phone will need to be charged first, otherwise it’ll run out sometime during the day – not very MOBILE. And I’m incredibly pissed off with 3’s service & support calls being routed to Mumbai in India – I live in Australia and support should be here too (I feel the same regardless of product or service; if it’s being sold here, then support/service should be located here too).
So, after multiple calls over the 3 weeks I’ve had this phone, I finally drove the 50kms round trip to Perth where the ’service centre’ is located, and after explaining everything to the people there, I’m told that 1 – 2 days battery standby is normal for this phone. When I got home I phoned support again and had that opinion confirmed. (continue reading…)
